Privacy Policy

Effective Date: 01/17/2026

Bertazzoni Appliance Repair (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide while using our website, www.wefixbertazzoni.com (“Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect the following types of information when you visit or interact with our Website:

A. Personal Information

When you voluntarily provide it, such as when filling out a contact form, scheduling service, or requesting a quote. This may include:

Name
Email address
Phone number
Service address
Details about your appliance and service request

B. Non-Personal Information

Automatically collected through cookies and analytics tools, including:

IP address
Browser type
Operating system
Pages visited and time spent on the Website
Referring website

C. How We Use Your Information

We may use your information to:

Respond to inquiries and service requests
Schedule and confirm repair appointments
Send technician arrival notifications and repair updates
Process payments and billing
Improve Website functionality and customer experience
Analyze usage trends and optimize our services
Maintain Website security and prevent fraud

We do not sell or rent your personal information to third parties.

3. Sharing of Information

We may share your information with:

Trusted third-party service providers (such as hosting providers, payment processors, and analytics services)
Technicians or contractors performing requested services
Legal authorities when required by law or to protect our legal rights

All third parties are required to safeguard your information and comply with applicable data protection laws.

4. SMS/Text Messaging Consent

By providing your phone number and submitting a service request through our Website or scheduling form, you consent to receive SMS/text messages from Bertazzoni Appliance Repair related to appointment confirmations, technician dispatch notifications, repair status updates, billing communications, and customer care follow-ups.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or visit www.wefixbertazzoni.com.

SMS consent is not shared with third parties or affiliates for marketing purposes.

For full SMS Terms & Conditions, please visit: https://www.wefixbertazzoni.com/terms-of-use/

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies may be used to:

Remember your preferences
Track Website usage and performance
Improve functionality and user experience

You may disable cookies through your browser settings; however, certain features of the Website may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing personal information.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request corrections or deletions
Withdraw consent where applicable
Object to certain data processing activities

To exercise your rights, please contact us through our website at www.wefixbertazzoni.com.

9. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Continued use of the Website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Bertazzoni Appliance Repair
Website: https://www.wefixbertazzoni.com
Email: info@wefixbertazzoni.com